Why can’t I use my account properly

Frog05 · ‎05-11-2021

Hi, I have spoken to people about this before but it has never been sorted. I’m not able to use most of the features on my ee it says I need the account holder/ bill payers permission.. I am that person !!!!! Can anyone help.
thanks.

Northerner · ‎05-11-2021

Hi @Frog05

If you log into our online account an then menu - Account Settings - Manage numbers you can change your settings to yes under bill payer.

Thanks,

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

View solution in original post

Northerner · ‎05-11-2021

Hi @Frog05

If you log into our online account an then menu - Account Settings - Manage numbers you can change your settings to yes under bill payer.

Thanks,

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

This page is no longer active

Why can’t I use my account properly