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Community Activity
BBC iPlayer HDR content shot showing colours correctly on EETV
So, I noticed that when watching 'The Gold' on BBC iPlayer in HDR 4K on EETV, that the colours looked horrible. All lemon and green.I then switched to my Apple TV and watched the same programme in HDR 4K and it looked fine.What is causing this?Thanks...
Apps Constantly Freezing
Hiyet again, EETV keeps freezing.ITVXwatching content, screen goes blank with no sound…. 10mins later no change. I have to go back to “Home” and restart.GBNewswatching content, freezes after less than 5mins. I have to click “go back” or “home” to res...
Perks code
Looking for some help......I have logged in and received perks code but whenever I try to use it it says it isn't valid. I have tried it against a number of phones and plans but it still says the same. I called EE but they weren't able to help. Is th...
No response regarding returns
I bought a Quest 3 headset from the online store. It arrived last week and is faulty (overheats and shuts off). I gave it a few days and it was still happening so I tried to initiate a refund.I filled in the refund form on EEs site. This was a coup...
should a prepaid card must be cancelled?
I bought this SIM card at an airport convenience store. It has been a long time since then. When I left the UK, I didn’t cancel or deactivate it. I thought it was a prepaid SIM card. I want to know whether it could have incurred any charges. I can n...
Change of ownership problems
I have an ee phone number on my brothers account and I have my own account - I have had a new phone on my own account and wanted to transfer the number across - on the phone to ee today to do a change of ownership with my brother present aswell and t...
Can't recieve calls or texts on new number
I got a new pay as you go sim, but I can't recieve texts or calls. I was able to recieve texts from someone I texted on the new sim but before texting that number it failed to send messages to my number. I can't recieve OTPs either through text or ca...
Cannot Link Device
I'm a new business customer who joined EE and simply cannot link my device to the app, error message appears. I've been in persistant contact with tech support for almost 2 months now it's getting enormously frustrating. Have tried calling, emailing,...
The EE App purchases and general
Loading, using, speed, clarity, The EE app... seriously, am totally fed up with it within 24hrs. Rarely been so frustrated with an on-line experience. Missed a purchase; circular and serpentine methods to move around; re-starts; fails. It simply doe...
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