Why am I getting a "You have run out of data" message when I have unlimited data
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07-04-2021 10:21 PM
Why am I getting a "You have run out of data" message when I have unlimited data?
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07-04-2021 10:39 PM
It could be either:
- EE "Unlimited" data plans aren't really unlimited but subject to a personal use FUP of 600GB pm & you've used it all up this month.
- The msg isn't just You have run out of data" but "You've run out of data you may gift". Only the 1st 100GB of your data in a month you may potentially gift to other nos. on your a/c if you choose to. Once you've used that 100GB at the beginning of the month by any means you may no longer gift data. You may safely ignore this warning & carry on using data for your own purposes including hotspotting.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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07-04-2021 10:39 PM
It could be either:
- EE "Unlimited" data plans aren't really unlimited but subject to a personal use FUP of 600GB pm & you've used it all up this month.
- The msg isn't just You have run out of data" but "You've run out of data you may gift". Only the 1st 100GB of your data in a month you may potentially gift to other nos. on your a/c if you choose to. Once you've used that 100GB at the beginning of the month by any means you may no longer gift data. You may safely ignore this warning & carry on using data for your own purposes including hotspotting.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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08-04-2021 12:39 AM - edited 08-04-2021 12:41 AM
It does that on UL Data Plans, normally when your using the Web Account Login, comes up in Red Text "you've run out of Data", normally happens when your using A N Other WiFi to Login or you have Old Cookies stored in your Browser.
Just ignore it, it's incorrect or use the EE Phone App or use the Web Link http://add-on.ee.co.uk/status it will tell you you still have UL Data.
