Where is my order?

[Aimee44]

On Monday night I upgraded my phone and contract. I selected my phone to collect from store. It said would be dispatched in 1 working day!!

I haven’t received my tracking number and have had no email or text updates!!

[Chris_B]

@Aimee44  You’ll need to call customer services about this as there is no account access from here.

[Aimee44]

What is the number please?

[Chris_B]

@Aimee44  You can use this one 

+44-800-956-6000

[James_B · Accepted solution]

Hi @Aimee44,

Welcome to the EE Community.

Were customer services able to help?

Thanks

James

[Aimee44]

Yes thank you. My phone had been delivered but no email or text sent to confirm this

Sent from my iPhone

[James_B]

No problem @Aimee44

James