Solved: Where is my order? - The EE Community

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On Monday night I upgraded my phone and contract. I selected my phone to collect from store. It said would be dispatched in 1 working day!!

I haven’t received my tracking number and have had no email or text updates!!

1 SOLUTION

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Welcome to the EE Community.

Were customer services able to help?

Thanks

James

View solution in original post

6 REPLIES 6

@Aimee44 You’ll need to call customer services about this as there is no account access from here.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

What is the number please?

@Aimee44 You can use this one

+44-800-956-6000

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Welcome to the EE Community.

Were customer services able to help?

Thanks

James

Yes thank you. My phone had been delivered but no email or text sent to confirm this

Sent from my iPhone

No problem @Aimee44

James