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Terms of agreement
Where can I get a copy of the agreement I entered into on an upgrade/leaving phone call? I agreed terms on a share screen during g the call. Thanks for any help
Live TV will not work but apps work fine
I have recently changed from BT TV to EE TV and set up a pro and mini box in two rooms to receive EE TV via wifi. Neither TV has an aerial connection nor an ethernet cable connection. During the set up process each box 'found' 133 channels.I can view...
Roaming EU
So EE, already you were taking the ____, now you’ve gone that bit further, so I have the top contract, sim only, £41 a month, unlimited data, you now ask, for £15 a week to use my data abroad, (France) and it’s capped at 50gb for the whole month, I h...
Mobile broadband
Ive got mobile broadband but it won't work just flashes red. Any idea why? I have 2 sim cards for it and tried them both
Very low speeds - Mobile Broadband 5G/4G
I have 5G connection, 3 bars, but very low speeds 3.73 Mbps download and 0.91mbps upload. I was quoted about 100-150mbps for both.While download speeds can be faster upload speeds never get above 5mbps. I've tried moving the router around to get bett...
I have a Zone 1 pass but can't ring out but get Internet.
Spoke to level 1& 2 who couldn't resolve. Was told the Roaming Team would ring at approx 14:08 to. They still haven't, contacted. I tried to chase it up but the Bot keeps giving me phone options. I can't they he ve to contact me. Any help greatly app...
Resolved! Partial Broadband Dropouts
As of last week, I have been getting full dropouts in Wi-Fi service and some Ethernet dropouts (some devices still work via ethernet and other's don't such as EETV). Not sure if "dropouts" is the proper terminology but all the devices are still conne...
Resolved! Promise to pay
Would like to setup a promise to pay many thanks
Roaming USA
Hi,My daughter has a sim only plan on my account and unlike previous years the new roaming charges are now in effect for her visit to the USA. EE say you now can't buy a roaming pass until you arrive in the USA whereby she'll receive a text... unfo...
EE live chat not showing
I have been trying to contact WE via live chat but no luck. I am a contract customer. I have also messaged on instagram and facebook. But just keep getting automated responses. I don’t have time currently to phone to chat.
