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Where is my delivery

MackyB-
Investigator
Investigator

‎28-07-2020 02:05 PM

Ordered a 4gee router last Thursday haven't heard a thing since

0 Helpful
5 REPLIES 5
Christopher_G
EE Community Support Team

‎28-07-2020 04:38 PM

Hi @MackyB-

 

Welcome to the community.

 

Did you get a confirmation email?

 

Chris

0 Helpful
MackyB-
Investigator
Investigator
In response to Christopher_G

‎28-07-2020 05:03 PM

Hi Christopher i did get one on the day of ordering 

0 Helpful
Christopher_G
EE Community Support Team
In response to MackyB-

‎28-07-2020 05:05 PM

OK thanks, @MackyB-

 

Which router did you order? I'll check our stock levels.

 

Chris

0 Helpful
MackyB-
Investigator
Investigator
In response to Christopher_G

‎28-07-2020 05:20 PM

4gee home router 2, 200gb.

0 Helpful
Christopher_G
EE Community Support Team
In response to MackyB-

‎28-07-2020 05:22 PM

Thanks @MackyB-

 

Yeah, those are in stock and expected to be dispatched within 1 day. I recommend speaking to our Mobile Care team so that they can check the order for you.


Chris

0 Helpful