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Where are my emails! And confirmation

Ellanorwood
Investigator
Investigator

‎16-08-2019 09:58 PM

I ordered AirPods as attachment to my contract, yet this was Thursday at 11am but still had no confirmation of dispatchment and was told they would be here by now!

0 Helpful
4 REPLIES 4
Northerner
EE Community Star
EE Community Star

‎16-08-2019 11:00 PM

Hi @Ellanorwood 

 

You will need to call and speak to CS on 150 about this issue. There is no account access on these forums.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Ellanorwood
Investigator
Investigator
In response to Northerner

‎16-08-2019 11:06 PM

I already have.

0 Helpful
Northerner
EE Community Star
EE Community Star
In response to Ellanorwood

‎16-08-2019 11:24 PM

Hi @Ellanorwood 

 

You will need to ring them again tomorrow.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Katie_B
EE Community Support Team
In response to Northerner

‎17-08-2019 09:48 AM

Good Morning @Ellanorwood. 

 

Thanks for coming to the community.

 

What was advised when you spoke with our customer care team?

 

Speak soon, 

 

Katie 🙂

0 Helpful