We are making some changes

Redatmi46
Visitor

‎14-12-2021 11:09 PM - edited ‎14-12-2021 11:11 PM

İ cant enter to My ee Account on the app. If i open on the browser ALWAYS say we are making some change i dont understand. 

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎15-12-2021 06:30 AM

Hi @Redatmi46 

 

If you have an Android device go into setting -apps/applications - find the myee app and clear the cache/data then try again.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Leanne_T
EE Community Support Team

‎15-12-2021 08:03 AM - edited ‎15-12-2021 08:03 AM

Morning @Redatmi46

 

Thanks for coming to the community. 

 

Can you access your My EE app today? 

 

If not, do you get the same message if you log into your My EE account online? 

 

Leanne 🙂

0 Helpful