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Wait time for iPhone 13 pro max

Tyoung2
Contributor
Contributor

Hi, 

can anyone update me please on wait time for iPhone 13 pro max (graphite)

I ordered at the start of November and still no updates 

 

thanks 

8 REPLIES 8
Tyoung2
Contributor
Contributor

Hey, 

I ordered on the 13th November, and still awaiting confirmation of delivery. 
ordered a iPhone 13 pro max graphite 128gb. 
Please could you give me an update?

Thanks

James_B
EE Community Manager
EE Community Manager

Hi @Tyoung2,

 

Welcome to the EE Community. 🙂

 

The delivery guidance when you placed your order was 'expect dispatch in more than 28 days'. You'll receive a text message with tracking details as soon as stock arrives to fulfil your order.

 

James

James_B
EE Community Manager
EE Community Manager

Hi @Chloejaynee,

 

Some orders are restricted to home delivery only. Did you need your phone delivered to a different address?

 

James

Jnosteo
Established Contributor
Established Contributor

I also ordered iPhone 13 pro max 256gb I. Graphite on 17th of November for last 2 weeks it’s been saying on website sent out within 7 days. But still awaiting a delivery day. Very annoying. I called yesterday and was not able to be updated on anything so would be grateful if someone could enlighten me. Many thanks. 

James_B
EE Community Manager
EE Community Manager

Hi @Jnosteo,

 

The delivery guidance for that model changed to 'expect dispatch within 7 days' on the 26th November so you should receive a dispatch notification soon.

 

Thanks

 

James

Thank you

the guy in EE said within 28 days

is there any further time frame? 

Hi, yesterday I ordered an iPhone 13 pro and the EE operator said to me that I will receive the phone today between 10 am and 6 pm and now I’m reading that someone people are waiting from November. Sorry but the EE operator lied to me or what? Thank you 

Katie_B
EE Community Support Team

Hello @Yousra17

 

Thanks for coming to the community. 

 

Please could you confirm the colour and memory size you ordered? I'd love to check our current stock. 

 

Katie 🙂