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No service

Hi,Good Morning i have just moved to southall UB1 1FP from Uxbridge UB100WN we had told EE about moving home every day they are giving us lame  excuses and lies  that the broadband is going to start but they are not starting it but the same old story...

Now addons when billed via EE or BT

Is there a reason that no provision is available to EE/BT customers who have been sold a Now package  (either on its own or as component of an EETV  package} by EE /BT  cannot add NOW Ultra Boost to use on those devices that offer  the higher quality...

zulu17 by • Prodigious Contributor
  • 26 Views
  • 1 replies
  • 0 Helpful

ITVX

Watching a programme on ITVX lets me watch untill 2nd set of adverts then freezes. When I go back it makes me watch the adverts all over again. Happens every time. Annoying that even on record we have to watch adverts!

Crobe7 by • Visitor
  • 302 Views
  • 6 replies
  • 7 Helpful

Website not working

I have been using a website for nearly a year with EE broadband and never had any issues. But today the site will not load it just says the site can't be reached err connection timed out. There are no issues with the site as when I use mobile data on...

Waiting for openreach or should I switch to virgin

I moved into my new flat 2 weeks ago and placed an order for 900 broadband 9 days ago. Everything is already installed from openreach and from what I can see it's just a case of send me the router and switch me on as the ONT is installed. Now it seem...

EE TV remote can’t select input sources

Just got a new Hisense TV and plugged in a new EE TV Box Pro for the first time. EE remote control paired with the TV perfectly and can control TV volume just fine. But when I try to select another input source, the source button on the EE remote ope...

jimasee22 by • Investigator
  • 119 Views
  • 5 replies
  • 0 Helpful

Issues with PS5 Remote Play

Hey everyone, fairly sure I'm not the first person nor will be the last to have this issue. Made the swap from BT to EE last week, and was assured everything should be exactly the same, simple straight swap and for the most part it has been. Except f...

Resolved! Not sure if possible. Sky Router

Thought I would ask a question, not sure if possible.So I have signed up with EE for the 1.6gbps and Smart Hub Pro Wifi 7.Initially due to install this week, but got a new date of 27th June. Wifi is weak, so the fact Im getting a Smart Wifi Pro devic...

RobBark8 by • Investigator
  • 264 Views
  • 16 replies
  • 5 Helpful

Roaming EU

Hello,I’ve just received a £427 bill from EE, mostly for roaming charges while I was in Poland.I’m on the Full Works iPhone SIM plan. Before travelling, I specifically asked an EE store employee whether EU roaming was included, and was told yes. I as...

Stan3234 by • Investigator
  • 119 Views
  • 6 replies
  • 0 Helpful
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