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Using EE SIM for electric gate

CharliFarrar
Explorer

We have an electric gate that uses a SIM card, which you ring to open and close the gate.

obviously the sim in the gate never makes any outgoing calls or texts, how can I keep it ‘active’? I can top up the sim but I’ve seen on google about people getting their EE gate sims to send ‘status texts’ to their personal numbers every so often to keep the sim active. How do you set this up please or is simply topping up the SIM card enough?

thanks 

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@CharliFarrar  Topping up the sim is not enough it needs to make a chargeable call/text to keep it activated. It only has to be every 3 months.    It might be worth asking the company that makes that how to set up a status text.  It might even be in the operation manual of your gate. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thanks will dig out the manual!

Leanne_T
EE Community Support Team

Hi @CharliFarrar 

 

Thanks for coming to the community.

 

If you need any further information on your SIM going into hibernation, see our What is pay as you go and flex hibernation, and how do I stop it? post.

 

Thanks 🙂

 

Leanne.