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No e-mail confirmation from order

Karina_337
Visitor

Hi all, i've ordered something on my account tonight but there is no e-mail confirmation in junk or inbox? I don't want to order again incase? any ideas?

 

1 REPLY 1
Jon_K
Former EE Employee

Hi @Karina_337.

 

Welcome to the community.

 

If you still don't have a confirmation email, I'd recommend contacting our Customer Care team so they can check your account and give you an update on your order.

 

You'll get a text or an email from DPD when your order is on it's way.

 

Jon