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26-08-2021 07:10 AM
Hello folks.
I'm with EE for my home broadband and a 18 month contract that ends in July 2022.
Openreach have just finished installing the full fibre network and have emailed saying the service is now available. The fibre between the pole and home and fibre equipment would need to be installed as part of this.
Checking EE website for my postcode shows availability for both of my adjacent neighbours but it tells me I am already on the fastest plan which is only the case on the FTTC network.
I want to upgrade but not sure how to go about it, any ideas please?
Thanks.
26-08-2021 12:30 PM
If you decide to go to BT then use the FTTP team direct number. 0800 587 4787.