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FTTP install

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Slouch007
Explorer

‎29-04-2021 02:54 PM

Currently EE broadband customer FTTC mid-plan, but internet keeps dropping out/interference. BT Broadband checker shows WBC FTTP is available for my address, 1 stage install, and I can see the box on my nearest pole. Can I just ask EE to connect my house via fibre to the pole ?

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XRaySpeX
Grand Master
Grand Master
In response to Slouch007

‎30-04-2021 03:02 PM

Yes, EE has removed that requirement late last year from its FTTP installs.

 

Thanks! You're welcome 🙂 ! Glad I could be of assistance

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

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XRaySpeX
Grand Master
Grand Master

‎29-04-2021 04:41 PM

FTTP isn't Fibre to the Pole but Fibre to the Premises. It needs a further box installed on the outside wall of the house & a hole channelled thro' the wall to an ONT inside which acts as the modem for FTTP. Your ISP will install all that as part of providing FTTP BB.

 

If FTTP is available from EE you can just upgrade to it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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Slouch007
Explorer
In response to XRaySpeX

‎30-04-2021 10:51 AM

Thanks for the response, I saw  last year EE wasn't installing ONTs and only supplying properties that had that the fibre from the pole/ONT connection already installed by another ISP, but has that now changed? Thanks!

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XRaySpeX
Grand Master
Grand Master
In response to Slouch007

‎30-04-2021 03:02 PM

Yes, EE has removed that requirement late last year from its FTTP installs.

 

Thanks! You're welcome 🙂 ! Glad I could be of assistance

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)