Upgrading an Apple Watch plan to a data only plan

Jamesjwark
Explorer

‎10-04-2020 06:06 PM

My 2 year Apple Watch contract ends this month and a i do not wish to upgrade my watch and instead would like to switch to a data only plan. 

How do I do this as the website will not let me? 

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4 REPLIES 4
Profile closed
Not applicable

‎10-04-2020 06:56 PM

Hi @Jamesjwark 

 

Welcome to the EE Community,

 

If you contact 150 and select the option to leave EE they will be able to help you.

 

Thanks,

 

David.

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Leanne_T
EE Community Support Team

‎11-04-2020 10:33 AM - edited ‎11-04-2020 10:34 AM

Morning @Jamesjwark 

 

Welcome to the community.

 

Our Mobile Care team, will be happy to help you with your Apple Watch contract and help you move this to the data plan 🙂

 

Let us know if you have any questions.

 

Leanne.

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Jamesjwark
Explorer
In response to Leanne_T

‎11-04-2020 10:35 AM

Okay, thank you

How can I go about contacting them?

Kind regards

James
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Leanne_T
EE Community Support Team
In response to Jamesjwark

‎11-04-2020 10:46 AM

Hi @Jamesjwark

 

Thanks for coming back to me.

 

You can call us on 150 from any EE mobile, or 0800 079 8586 from a non-EE phone 🙂

 

Thanks.

 

Leanne.

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