Hi, I upgraded yesterday through BT, to get an iPhone 12 pro max, 128gb in Charcoal. I was told I’d get an email from EE within 24 hours and I haven’t. There’s no changes on my BT account either, but the upfront cost has been taken. Can someone please confirm that the order has been placed and everything is still going ahead. thank you
just in case there’s anyone in the same situation in the future, I just received a notification from DPD, saying my EE order will be delivered tomorrow, which is the release date, so that’s pretty awesome and it has all gone through, despite no confirmation.
