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Community Activity
EE account not recognising my ported number
We moved our business phone numbers to EE but our EE account will not recognise the ported over numbers. What do we do about this please? Can anyone actually help. Customer service have tried twice but nothing has been done about this.
NO Confirmation Email
I had no confirmation on my email since Thursday I made order through the phone and also been money taken out my bank account twice I put a upfront cost as be getting iPad Pro Space Black 13 1TB
connection Issues Gallaxy A12
When I make or receive a phone call on my Samsung Gallaxy A12 no one can hear me. How do I fix this please? The volume is turned right up.
Has my mobile number been cloned?
I have received some phone calls from people claiming that they have had missed calls from my number. However I don’t know these people and I haven’t called them from my phone. There is also no outgoing calls to these numbers on my phone. When I look...
Changing EEID login email address
I had an issue, earlier this year, which led to EE closing down my account and creating a completely new one for me. In order to do that, we had to create a temporary email address to set up the new account. The adviser was clear that once the old ac...
Charity Fundraising Event - Raffle Prize or Donations
HCR legal LLP and Bruntwood SciTech are arranging a charity fundraising quiz on behalf of two amazing charities: Young at Heart and United by 2022. The event shall take place on 10 April 2025 in Birmingham city centre. We would like to raise as much ...
EE app not showing Smart Wifi
My broadband connection is working fine, but when I log in to the EE app, it is no longer showing my Smart WiFi devices, so I can't click on them to see which devices are connected via each access point.I can tell that they are working, because if I ...
Cannot receive passcode from EE via text to link my number
I successfully registered on auth.ee.co.uk with my email, then head over to Link products > add a device > Add EE mobile or SIM > enter my number and press Send Passcode, the interface says 'We’ve sent a passcode to: 0749xxxxxxx' (my number) however ...
Resolved! Change address
Resolved! My EE tv has suddenly become Youview, and won’t load tv channels
Hi my ee box seems to have updated itself and now says it’s YOUVIEW. My recorded channels are still there, but it won’t show me the normal tv channels. Any ideas? X
