Community Activity
Unable to see bill
My bill was higher this month than normal but when i go to manage bill to verify why it keeps telling me it's unable to show me this month's bill. please help how i can get round that to see my bill ?
EE Wifi showing as open network
Hi, I have read a few articles but none really answered my question. So my router is transmitting the open EE WiFi channel - I have opted out of EE WiFi but it’s still here despite opting out and resetting the router etc - there’s no physical setting...
Can't receive text messages
It's been over a month now I cannot receive text messages. I can receive calls, send texts and make calls. I've tried resetting network, reset phone, deleted old messages. Tried another sim in my phone and it works fine. I cannot receive verification...
Digital Voice Adapter Issues
We have recently had our landline swapped to EE. We have a set of three cordless phones, one main unit that the other two link to. I have main one plugged into a BT digital voice adapter.However I am regularly having to power off the adapter as we ke...
Replacement WiFi7 for EE Smart Hub Pro and extenders
I have recently had installed the Busiest Home Bundle which is 1.6GB FTTP with a Smart Hub Pro and three WiFi extenders. The problem is that this is supposed to support up to 190 WiFi devices but it will not support more than about 30. EE have invest...
Resolved! Can you show me my latest bill
Show me the latest Bill
EE 5G Smart Hub, insanely poor jitter and not fit for gaming
Hi All,I not too recently swapped back over to EE for my 5G WiFi due to my previous provider just suddenly removing 5G service in my area without telling me, unfortunately it meant I had to go back to EE.The service I received from a previous provide...
High ping and slow internet despite good download and upload speedtests
I have been with EE since Sep 2021 as a Mifi 4G mobile broadband customer. Over the years, there have been occassional service issues but since Sep 2024 i upgraded to the new 5G device on the suggestion of EE upgrade team citing that coverage is grea...
Brand new phone imei blocked
I ordered a new iPhone 16 pro (sim free) from EE. When it arrived the seal looked like it was tampered with and the handsets imei number was blacklisted. EE have removed the blacklist now. But I’m wondering is this somehow a scam, and if I’ve really ...
The worst service provider website I've ever come across
Am I the only one utterly fed up with the EE website and app? Nothing works properly. Firstly it can be almost impossible to log in. The process of entering username, password and passcode can be completed but more often than not the process just tak...