Upgrade fee and credit to account

[georgianevee26]

I paid the £100 upgrade fee and was told this was going to be added to my account as credit, I paid the full amount last month plus extra charges, I’ve obviously had my new bill for this month but I can’t seem to use the credit on my account?

does anyone know how I do this? I’ve been left with hardly any money this month from work from family issues and that £100 credit would really come in handy during this time so if anyone has any tips, please tell me 🙏🏼 

[Chris_B · Accepted solution]

@georgianevee26  If you have credit on your account this will go towards your next bill and so on until used up.