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Unlocking after leaving

Drwizz
Visitor

‎24-03-2021 08:33 PM

Hi I’ve just finished my contract with EE 

pac code used and the number transferred 

is there a way to now unlock my phone ? 

The contract term has ended so all paid up and nothing owed 

 

 

Steve 

0 Helpful
2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

‎24-03-2021 08:36 PM

Hello @Drwizz ,

 

Welcome to the community,

 

Please take a look here:

 

https://community.ee.co.uk/t5/Unlocking-your-device/Unlocking-your-EE-mobile-phone-or-device/td-p/76...

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
XRaySpeX
EE Community Star
EE Community Star

‎24-03-2021 09:35 PM

Where did you yourself get this device itself originally? Did you buy it yourself new direct from EE or from a 3rd-party reseller or is it 2nd-hand? The unlocking process & costs are different.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP