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Unlock

Harley23
Explorer

‎19-02-2021 09:31 AM

Hi, 

 

i upgraded my iPhone 7 in January. I’m wanting to pass it on, but always told people it was locked. Iv just put the imei number in this form to fill out and it says the device is already unlocked?

 

im confused? Haha. 

0 Helpful
4 REPLIES 4
BrendonH
Community Hero
Community Hero

‎19-02-2021 09:37 AM

You can't unlock the phone for the first 6 months


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below
0 Helpful
Harley23
Explorer
In response to BrendonH

‎19-02-2021 09:41 AM

This is why I’m confused. It’s not my new iPhone I’m wanting to unlock it’s my old one. I had that 2 years. But it’s saying my old iPhone is unlocked. I thought I had to go through a lot of steps to unlock it.

0 Helpful
BrendonH
Community Hero
Community Hero
In response to Harley23

‎19-02-2021 09:56 AM

EE now unlock iPhones after so many months of ownership. If its unlocked insert another sim and see if it works..


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below
0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to Harley23

‎19-02-2021 09:57 AM

@Harley23   With your EE sim in your account is iPhone text UNLOCK to 150.   Or go to Settings>General>About and scroll down to Network Provider Lock.  Is it says NO SIM RESTRICTIONS the device is already unlocked.   EE automatically unlock iPhones after 17 months.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.