Underused credit.

Angiebabe55
Visitor

‎27-08-2021 07:11 AM

If I don't top up because I have plenty of credit, will I lose use of line?

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎27-08-2021 08:15 AM

@Angiebabe55  No you will not,  you just have to make a call send a text every 2-3 month to keep the sim activate. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
James_B
EE Community Manager
EE Community Manager

‎27-08-2021 08:41 AM

Hi @Angiebabe55,

 

Welcome to the EE Community. 🙂

 

In addition to the information @Chris_B shared, you can find out more in What is pay as you go and flex hibernation, and how do I stop it?

 

Hope this helps.

 

James