Unable to track my delivery

[LianiH]

Good afternoon

I ordered a tablet on Thursday and was told it would be delivered on Friday 5th February 2021.

I received no tracking number or sms.

I am teaching from home, so is at home during the day.

And no answer since Saturday on your 150 number

Bad customer service

[Katie_B]

Hello @LianiH. 

Thanks for coming to the community. 

I am sorry to hear you are still waiting for your new tablet. 

What tablet and colour did you order?

I would love to see if I can help further, 

Katie 🙂

[LianiH]

Thank you
Smart Tab M10 Plus Grey
Sent from Yahoo Mail on Android

[Katie_B]

Thanks for getting back to me @LianiH. 

I can see this product is currently in stock with no delays.

Did you receive a confirmation email?

Katie.

[LianiH]

Yes but nothing else. Just a promise it will be delivered the next day. No text message 

Sent from Yahoo Mail on Android

[Katie_B]

Hi @LianiH. 

I have sent you a private message for more details. 

Speak soon, 

Katie 🙂