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Unable to make or receive calls after upgrading

loz1960
Explorer

Have just upgraded to an iPhone XR and cannot make or receive calls. Switched it off and on still not working 

3 REPLIES 3
bristolian
EE Community Star
EE Community Star

Hiya @loz1960 

 

Does the SIM from your old phone fit in your new phone?

 

If yes, are you using that SIM?

 

If no, have you registered the new SIM at new SIM Activation ?

Using the sim from my old phone


Sent from my iPad

If you put the SIM back in your old phone, does it show signal?