Community Activity
PAYG Updates ? why have options disappeared from the interface menu. Urgent !
Hi, allI am using a PAYG phone and i am wondering whether you have forced another rule on PAYG users whereby the data options appear restricted to two choices only . a 30 days use for £20 and unlimited for £50 . Other 2 options included the wee...
Apple Music benefit not linking
Hi. Upgraded phone with Apple one+ including free Apple Music. Not received text yet from Apple Music (been 2 days). Set up in EE app and lost all my family sharing accounts. Had to replay Apple Music. Can’t access benefit as Apple says EE haven’t gi...
Digital Voice
I am Having an issue with my Digital Voice where incoming calls we can hear the person on over end but they can’t hear us and it same when we call out. I have tried a cordless phone and still the same and it does it to all four on my digital voice ph...
Pay my bill
My bill is due to be paid today but I am unable to until I get paid on the 15th may.
When will my previous number be moved over?
I collected my new phone on Thursday evening, supplied my PAC code. I've had no phone access since then. I've got a message saying the transfer will happen by 27th May (!!!!) I thought it was 24 hours!I moved from o2 because of their incompetence, pl...
My prepaid SIM did not auto renew
My new monthly pack did not start automatically despite me have enough money in my account. Please help
Anonymous top up
i have just topped up my credit £10.00 on the anonymous payment site and i received an email telling me it had gone through but it has not appeared on my account
Moving my billing date
How can I move my billing date?
Resolved! Multiple SSID - Smart Hub Plus (Please Help)
Hoping one or many of you can help and support. I have recently joined EE Broadband and for the life of me I can't understand why I am not able to have my 2.4ghz and 5ghz with different names.I have checked EE website and see the following Smart hub...