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06-07-2020 11:16 PM
Hi
I ported from three but I can’t receive non EE number calls
06-07-2020 11:40 PM
Hi @Balch
When did you port in from 3?
Assuming you've had the confirmation messages and rebooted your phone, a call to EE C/S is probably in order.
06-07-2020 11:43 PM
Thanks
Last Friday ...Only EE mobile calls are received and no landline calls or other network calls not received
says number not recognised
07-07-2020 09:50 AM
Hi @Balch,
Welcome to the EE Community. 🙂
That's great advice from @bristolian. Our Customer Care Team will be happy to help with this.
Thanks
James
29-07-2020 02:27 PM
2nd person I've found here who had exactly the same issue as me! So frustrating. How long did it take for it to be resolve? Did it fix itself or did it need manual intervention?
I would be interested to know where the fault was if you happen to know.
29-07-2020 04:26 PM
@Gerry_Atric The fix in this case would have been for the customer in question to call EE C/S on 150, and get their fault looked at.
I've replied to your post in the other thread.