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17-11-2021 03:52 AM
Hi I have just purchased a £40 unlimited data add on but it is not showing on my dashboard. How long does it take for this to show as I have been waiting for over half an hour for this to be updated but still nothing. I can see the add on purchased is in my usage but it does not show on my allowances which still shows that my data availability is 0. Can you help?
17-11-2021 06:22 AM
Hi @kamrank
Have you tried restarting your device?
Thanks
17-11-2021 08:12 AM - edited 17-11-2021 08:13 AM
Hi @kamrank
Thanks for coming to the community.
If you visit add-on.ee.co.uk does the add on show?
Speak soon 🙂
Leanne.