Trying to add AirPods to plan, error message after payment option

Lightning87
Visitor

‎31-05-2020 08:33 AM

Hi

Trying to add AirPods to my plan, I get all way through to payment and then it comes up with an error and ‘page not found’, any ideas?

Thanks

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎31-05-2020 10:10 AM

@Lightning87   Try clearing your browser history and cookies and try again. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Leanne_T
EE Community Support Team
In response to Chris_B

‎31-05-2020 03:01 PM

Hi @Lightning87

 

Welcome to the community.

 

Which AirPods are you looking to order?

 

If you can clear cookies and cache and try a new web browser, does this work for you as @Chris_B advised?

 

Speak soon 🙂

 

Leanne.

 

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