Hi There
I cannot access my EE account for the last few weeks. I can log in with my username and password but then get a message stating words to the effect of "We can't access your details right now please log out and log in again" but each time I do this the message is the same.
I have reset my password
I have deleted browsing history and cookies and opened up a new window
I have tried accessing it via Chrome, firefox and Safari and each time it's the same.
In the brower when this message is displayed I notice it sayson the end of the web address: error = person-identity-failed
but I have reset my password and can log in, I just can't see my account details.
any ideas how to resolve this?
