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Pay monthly

Natnt_1993
Visitor

Hi 

 

When I got the phone they said I had to pay 130 upfront and another 50 

 

They said I get the 130 back 

 

When do I get this back ?? 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Natnt_1993  Are you sure that’s the correct way.   The £130 will probably be the upfront cost and that has to be paid and that’s not refundable as you have to pay a upfront cost. 
 The £50 will probably be to have roaming enable in your account and this is a refundable token that you’ll get back after 3 months or you can request it now by calling customer services. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Natnt_1993  Are you sure that’s the correct way.   The £130 will probably be the upfront cost and that has to be paid and that’s not refundable as you have to pay a upfront cost. 
 The £50 will probably be to have roaming enable in your account and this is a refundable token that you’ll get back after 3 months or you can request it now by calling customer services. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.