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12-11-2021 11:51 PM
Hi
When I got the phone they said I had to pay 130 upfront and another 50
They said I get the 130 back
When do I get this back ??
Solved! See the answer below or view the solution in context.
13-11-2021 07:59 AM
@Natnt_1993 Are you sure that’s the correct way. The £130 will probably be the upfront cost and that has to be paid and that’s not refundable as you have to pay a upfront cost.
The £50 will probably be to have roaming enable in your account and this is a refundable token that you’ll get back after 3 months or you can request it now by calling customer services.
13-11-2021 07:59 AM
@Natnt_1993 Are you sure that’s the correct way. The £130 will probably be the upfront cost and that has to be paid and that’s not refundable as you have to pay a upfront cost.
The £50 will probably be to have roaming enable in your account and this is a refundable token that you’ll get back after 3 months or you can request it now by calling customer services.