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28-05-2020 09:45 AM
Transferred to EE about two weeks ago got my new sim/phone etc no problem. Got the PAC code and my number transferred across so everyone can contact me on my old number (happened within 24 hours) and when i ring or text anyone that has me saved it's fine however if i ring or text anyone that doesn't have my number saved it is showing as the number from the new sim that EE sent me and not the number i transferred across. I've tried restarting device etc and now it has been two weeks I'm fearing it is a more technical issue than a delay in the number being transferred across......any ideas?
28-05-2020 10:27 AM
Hi @edstart
If you've already restarted your device, I would suggest calling C/S on 150 and getting them to check everything is setup properly.
28-05-2020 01:32 PM
Yeah tried that twice already not having much luck just thought someone else might have had the same problem. Will try again after work