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Transfering number to New EE contract

aoreilly6
Visitor

‎06-06-2020 11:22 AM

Hi, I've just received my new EE phone. I want to transfer my old phone number onto the new sim. When I signed up online I entered the PAC and number as suggested. When I received the new sim it says to transfer my old number across I need to go to ee.co.uk/transfermynumber and enter my PAC - do I need to do this, considering I already entered the PAC when I signed up? Or do I need to enter it again to activate it? Thanks 

0 Helpful
1 REPLY 1
Katie_B
EE Community Support Team

‎06-06-2020 01:37 PM

Good Afternoon @aoreilly6. 

 

Thanks for coming to the community and welcome to EE. 

 

Are you aware if your old number is still active?

 

Speak soon, 

 

Katie.

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