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12-12-2021 10:09 AM
Hi I upgraded my iPhone XS Max for an iPhone 13 Pro Max. I have received the phone but have not yet received the package to send off my old phone. When should I get this?
thanks,
Lexy
12-12-2021 11:02 AM
@Bondlexy This is sent by brightstar and you should get within a day or so after you get your new device, If it’s over 3 days I would call customer services about it.
12-12-2021 01:12 PM
How long did you wait for your iPhone pro max? I’m still waiting for mine 😞
I ordered the graphite in 128gb but still no updates yet 😞
13-12-2021 06:17 AM
Hi,
it was supposed to be 21 days but ended up being about 8 days. I have the silver in 128GB