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Trade in -activation lock

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MillyC619
Investigator
Investigator

‎04-12-2021 11:04 AM

I’m just preparing my Apple iPhone for trade in and want to be sure I’ve removed the activation lock. Does anyone know how I do this please? Thanks 😊

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Chris_B
EE Community Star
EE Community Star

‎04-12-2021 11:15 AM - edited ‎04-12-2021 11:18 AM

@MillyC619  on that device you what to go to settings>General>Transfer or reset and click erase all content and settings.  This will remove that device from your Apple account. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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Chris_B
EE Community Star
EE Community Star

‎04-12-2021 11:15 AM - edited ‎04-12-2021 11:18 AM

@MillyC619  on that device you what to go to settings>General>Transfer or reset and click erase all content and settings.  This will remove that device from your Apple account. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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MillyC619
Investigator
Investigator
In response to Chris_B

‎05-12-2021 02:33 PM

Thank you so much 

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