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Trade in -activation lock

MillyC619
Investigator
Investigator

I’m just preparing my Apple iPhone for trade in and want to be sure I’ve removed the activation lock. Does anyone know how I do this please? Thanks 😊

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@MillyC619  on that device you what to go to settings>General>Transfer or reset and click erase all content and settings.  This will remove that device from your Apple account. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@MillyC619  on that device you what to go to settings>General>Transfer or reset and click erase all content and settings.  This will remove that device from your Apple account. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thank you so much