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Re: LOST MY PHONE AND SIM CANT RING EE NO PHONE HELP

Bazza45
Visitor

ive lost my phone

 

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

Hi @Bazza45 


Sorry to hear you've lost your phone.


EE's guidance on reporting a device lost or stolen is on this help page, there is no account access on this public forum.

 

I'd recommend borrowing a phone from a friend or relative, to call EE on either 07953 966250 or 0800 0798586.

View solution in original post

12 REPLIES 12
bristolian
EE Community Star
EE Community Star

Hi @Bazza45 


Sorry to hear you've lost your phone.


EE's guidance on reporting a device lost or stolen is on this help page, there is no account access on this public forum.

 

I'd recommend borrowing a phone from a friend or relative, to call EE on either 07953 966250 or 0800 0798586.

How exactly do i phone without a phone... think about it

 

Chris_B
EE Community Star
EE Community Star

@Daid2 your landline,  someone’s else’s landline,  someone else’s mobile phone.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
dont have access to either, but thanks

could u send me a replacement sim plz 

Chris_B
EE Community Star
EE Community Star

@Dozer1234  This isn’t customer services this is a forum and you’ll not be sent anything by requesting it here.   You need to call customer services to request this. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

I want to order a new sim

James_B
EE Community Manager
EE Community Manager

Hi @Wendyprince62,

 

Welcome to the EE Community. 🙂

 

Is it a replacement SIM you need or are you a new customer?

 

If a replacement, was your SIM lost or stolen, or do you need a different size?

 

James

I am in Spain,  my mate is not with EE and have no access to any other phone.  I have ordered a replacement Sim, is there any way to cancel my current SIM and block my phone without having to call?