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Re: LOST MY PHONE AND SIM CANT RING EE NO PHONE HELP

Bazza45
Visitor

ive lost my phone

 

1 SOLUTION

Accepted Solutions
bristolian
Legend
Legend

Hi @Bazza45 


Sorry to hear you've lost your phone.


EE's guidance on reporting a device lost or stolen is on this help page, there is no account access on this public forum.

 

I'd recommend borrowing a phone from a friend or relative, to call EE on either 07953 966250 or 0800 0798586.

View solution in original post

12 REPLIES 12
bristolian
Legend
Legend

Hi @Bazza45 


Sorry to hear you've lost your phone.


EE's guidance on reporting a device lost or stolen is on this help page, there is no account access on this public forum.

 

I'd recommend borrowing a phone from a friend or relative, to call EE on either 07953 966250 or 0800 0798586.

How exactly do i phone without a phone... think about it

 

@Daid2 your landline,  someone’s else’s landline,  someone else’s mobile phone.  

dont have access to either, but thanks

could u send me a replacement sim plz 

@Dozer1234  This isn’t customer services this is a forum and you’ll not be sent anything by requesting it here.   You need to call customer services to request this. 

I want to order a new sim

James_B
EE Community Support Team

Hi @Wendyprince62,

 

Welcome to the EE Community. 🙂

 

Is it a replacement SIM you need or are you a new customer?

 

If a replacement, was your SIM lost or stolen, or do you need a different size?

 

James

I am in Spain,  my mate is not with EE and have no access to any other phone.  I have ordered a replacement Sim, is there any way to cancel my current SIM and block my phone without having to call?