@DaveySprocket You can not use a order number to track a device as that’s just a order number. Did you receive a tracking number ? If not give customer services a call and they will speak with you you just need to be patient when calling.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
No you’re right, I don’t have a tracking number, that’s kind of my point really.
The item was advertised as in stock and ready for next day despatch and the order confirmation stated the same after I placed the order.
My current phone is broken. If at some stage in the ordering process I had a message along the lines of ‘sorry we can’t cope with demand and you might not hear a thing from us for weeks after you place your order, your order confirmation will come from a no-reply email address and you’ll have no way of tracking your order, other than to spend hours trying to get through to customer service’... I might have gone somewhere else.
