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19-01-2021 03:11 PM
I am constantly topping up and buying packs,add ons but always running out of minutes I jst put another tenner top up in and only have 30p left, it's getting to the stage I am for another company!!! Jst bought a £1 bundle and now only got 30p...
Disappointed customer !!!!
Solved! See the answer below or view the solution in context.
19-01-2021 05:05 PM
Welcome to the community.
Have you thought about maybe changing to a larger pack or changing to a pay monthly plan, if you're eligible? Text ALL PACKS to 150 to get some pack options.
Chris
19-01-2021 05:05 PM
Welcome to the community.
Have you thought about maybe changing to a larger pack or changing to a pay monthly plan, if you're eligible? Text ALL PACKS to 150 to get some pack options.
Chris
08-03-2021 05:20 PM
Have you thought about not taking people’s money without providing any real service for that money? Have you also thought about the fact that there’s a free market out there and competition and you’re not the best network if you keep taking your customers money without providing a fair service for that money? 🤔 maybe go and think about it? I think I will now be closing my account.
09-03-2021 08:13 AM
Sorry to hear that you're thinking about closing your account. Do you have something I can help you with?
Chris