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Top-up voucher (pay as you go) doesn’t work

Chloeham
Visitor

Every time I send my voucher number to 150 it comes back saying they can’t register it although it is the exact same number as on my receipt. I was wondering if anyone could help me get my top up 

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @Chloeham

 

Welcome to the community.

 

Did you make sure there were no spaces at the beginning or end of your message?


Chris