I paid £5 for a top up because the data allowance on my 4G mobile device was running low, and I was uncertain if this will last long enough before my broadband became active. I work from home, so internet is essential for my work.
As it happens, my broadband became active this morning, so I did not have to buy more data after all. Is there a way to obtain a refund of this £5 credit which I did not spend?
@IoloGriffiths : PAYG credit is not refundable nor transferable.
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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Thanks. I did suspect that was indeed the case. I really should have held fire just a bit longer, just in case I did squeak through without needing to buy further data. This is disappointing, but not surprising news, and £5 is not a major loss (though I could have put it to better use if I had known).
