The EE Community

EE smart wifi plus flashing blue continuously. Picture freezes

need copy of previous bills

I need copy invoices but they aren't available on the portal, can only see previous direct debit payments

EE TV via Arial & Freeview Signal

Hello, I have been thinking adding EETV to my BT Broadband account but have a few questions if I may? I'm currently using freeview via a loft aerial with 4G splitter.10 days ago I lost all channels (Sandy Heath), tried various retunes, some days it p...

Intermittently not receiving calls, even though caller hears ringing?

As the title suggests, I am missing calls to my phone (iPhone 15 pro max). When testing this myself, it is ringing and then eventually goes to voicemail. However my phone is not ringing, nor does it register a missed call. I just get a text notificat...

EE Perk NHS

Can anyone confirm if NHS pensioners can avail of EE Perk?  I have tried uploading pension statement and BLC card but i get message back "Unfortunatly your document has failed our verification process".

Home Phone Settings Within App

I'm wondering if anyone can shed some light on how to solve this?Since I moved to EE  from BT in Match 2025 for my broadband and digital voice, the settings for calling features within the EE app on my phone does not work and never has. I have spoken...

EE App not working

The EE app and website are not working. An error message shows that says there is a problem. Have been an EE customer for years and not experienced this before. Have uninstalled and reinstalled, cleared the cache. This has been going on for a week no...

Change mobile number

App not showing billing information

Since ive upgraded ive not been able to see my bill details. When I go to link a product, it wont do it and just says wrong birth date