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Tarriff not changed

Craylos
Visitor

‎28-01-2021 07:45 AM

Hi, i upgraded my phone for the new samsung s21 ultra last week and it is arriving tomorrow 29th Jan. My tarriff is still showing as my old one on my account? When will this change please? 

 

Karl

0 Helpful
2 REPLIES 2
Karlos125
Contributor
Contributor

‎28-01-2021 08:25 AM

Hi, i upgraded my phone for the new samsung s21 ultra last week and it is arriving tomorrow 29th Jan. My tarriff is still showing as my old one on my account? When will this change please? 

 

Karl

0 Helpful
James_B
EE Community Support Team

‎28-01-2021 09:36 AM - edited ‎28-01-2021 09:36 AM

Hi @Craylos,

 

Welcome to the EE Community. 🙂

 

Your plan will change when your new phone is dispatched.

 

Thanks

 

James

0 Helpful