Tarriff not changed

Craylos
Visitor

Hi, i upgraded my phone for the new samsung s21 ultra last week and it is arriving tomorrow 29th Jan. My tarriff is still showing as my old one on my account? When will this change please? 

 

Karl

2 REPLIES 2
Karlos125
Contributor
Contributor

Hi, i upgraded my phone for the new samsung s21 ultra last week and it is arriving tomorrow 29th Jan. My tarriff is still showing as my old one on my account? When will this change please? 

 

Karl

James_B
EE Community Manager
EE Community Manager

Hi @Craylos,

 

Welcome to the EE Community. 🙂

 

Your plan will change when your new phone is dispatched.

 

Thanks

 

James