Tablet order

[James-dkemp]

Hi, 

I placed an order online a week ago for a Huawei Media pad m5 10.8 which was showing in stock, I received the email confirmation, up checking the order status it's now on backorder? Having looked on the store this isn't even being sold anymore

Am I likely to recieve this tablet?

[James-dkemp]

It has now changed to 'your order is on track' and delivery is awaiting confirmation whatever this means?

[James_B · Accepted solution]

Hi @James-dkemp,

Welcome to the EE Community. 🙂

Our Customer Care Team will be happy to check the status of your order if you get in touch.

Thanks

James

[James-dkemp]

Called 150 who advised out of stock for the foreseeable future with no delivery date, order cancelled.

call answered very quickly considering current situation

[James_B]

Hi @James-dkemp,

It's great to hear that your call was answered quickly.

I'm sorry the tablet you ordered is out of stock. Please let us know if you need any help choosing a replacement.

James