Switching old number

Weeruthie · ‎12-09-2020

HI I Have just joined EE and I gave them my pac code to transfer my old number. This hasn’t happened yet and I have tried turning it off an on. What do I need to do?

Northerner · ‎12-09-2020

Hi @Weeruthie

It can take 24-48 hours to transfer over. In addition no transfers occur over the weekend. When did you make the request?

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎12-09-2020

Hi @Weeruthie

It can take 24-48 hours to transfer over. In addition no transfers occur over the weekend. When did you make the request?

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Weeruthie · ‎14-09-2020

Thanks,I swapped the sim over on Thursday night so hopefully it will be today then

This page is no longer active

Switching old number