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Suspended account

Sijoar
Visitor

‎14-11-2021 09:42 PM

i have paid an over due bill and my account is till suspended. How is this possible

?

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎14-11-2021 09:58 PM

How long since you paid it? It could be 2 or 3 days before it reaches your a/c.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Leanne_T
EE Community Support Team

‎15-11-2021 08:15 AM

Morning @Sijoar

 

Thanks for coming to the community. 

 

How long ago did you make the payment? 

 

Is the payment showing in your My EE account? 

 

Speak soon 🙂

 

Leanne. 

0 Helpful