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Still haven’t received a delivery time

Khalid1993
Investigator
Investigator

‎22-09-2019 10:28 AM

I ordered yesterday in the morning the new iPhone 11 and I still haven’t received my delivery times

0 Helpful
5 REPLIES 5
Northerner
EE Community Star
EE Community Star

‎22-09-2019 10:53 AM

Hi @Khalid1993 

 

Have you checked EE order tracking?

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Khalid1993
Investigator
Investigator
In response to Northerner

‎22-09-2019 12:19 PM

Hey, yeah I tried but it doesn’t work. It just says it’s not available at the moment 

0 Helpful
Katie_B
EE Community Support Team
In response to Khalid1993

‎22-09-2019 01:55 PM - edited ‎22-09-2019 02:15 PM

Good Afternoon @Khalid1993. 

 

Thanks for coming to the community. 

 

What colour did you go for? 

 

I'd love to see if I can find more information for you. 

 

Katie 🙂

0 Helpful
Khalid1993
Investigator
Investigator
In response to Katie_B

‎22-09-2019 02:07 PM

Morning 🙂

 

i went for midnight gray 256 gb, I called cs team and appear Tilt they have sorted it out now ( must have been stuck in order process) I should get it tomorrow. However I still have not received a confirmation email 😕 

0 Helpful
Katie_B
EE Community Support Team
In response to Khalid1993

‎22-09-2019 02:16 PM

Thanks for letting us know @Khalid1993. 

 

I am sure your confirmation will be with you shortly. 

 

Katie 🙂

0 Helpful