Community Activity

Accessing voicemails on my other phone

How do I listen to voicemail on my other phone? I have recently set up voicemail pins on both phones but cannot work out how to use them to listen to voicemail on the other phone when one has run out of charge or is not working.

Resolved! Poor wi fi coverage

I have the EE smart hub plus router changed from the old EE router in May the speeds coming into the house consistently over 500mps but since I've been using this router have had to phone tech support frequently as my WiFi speeds to all my devices ke...

Scouser by Contributor
  • 194 Views
  • 8 replies
  • 6 Helpful

Pixel 10 Pro XL still awaiting confirmation

So ordered last week over the phone and received confirmation. Expected delivery today (so took the day off work), however the order is still stuck on Awaiting Confirmation suggesting I may not even get it this week?256GB Porcelain which seems to be ...

Dsear by Investigator
  • 3 Views
  • 1 replies
  • 0 Helpful

How to set up your Digital Home Phone

We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...

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JordanTA by EE Knowledge Specialist
  • 6020 Views
  • 7 replies
  • 0 Helpful

cyber security

i have signed up for EE Cyber Multi security package but no idea how to set this up any advise. not received any links to follow as stated online? 

emmyj10 by Visitor
  • 15 Views
  • 1 replies
  • 0 Helpful

Emergency calls only

Got my son a safer sim. Put in his phone activated it. Went to my phone emergency calls only. Have I done something wrong. 

Chaz1980 by Explorer
  • 54 Views
  • 9 replies
  • 0 Helpful

Digital phone: Missed calls indicator

I'm new to an EE digital phone. All seems to be working ok but the display is showing a number of missed calls and I want to clear out the list of missed calls. I can't see how to do it. Any ideas. Thanks.

RichardIA by Investigator
  • 54 Views
  • 5 replies
  • 1 Helpful

Coverage in Oxford

Update: 01 July 2025  For the first location, our engineers have started legal steps with the council to legally acquire the land and agree planning permission. Pending a positive outcome from the legal negotiations, we can start building the equi...

Leanne_T by EE Community Support Team
  • 20117 Views
  • 96 replies
  • 85 Helpful

Trade in Issue

Hello,I was looking at options for an upgrade and was looking at the Google Pixel 10 Pro 256GB. When selecting the option for Trade-in, i'm only able to trade in a phone if it is the same brand as the phone i'm looking to buy, is this correct? This i...

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Arnozio by Visitor
  • 9 Views
  • 0 replies
  • 0 Helpful