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Snapchat notifications

hammond18
Explorer

‎12-11-2021 03:52 PM

Since switching to ee my snapchat lockscreen notifications have gone, still get them, but not on lockscreen as before. iPhone 12, any suggestions

 

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎12-11-2021 04:18 PM

@hammond18  Have you checked the notification settings for the app ? It’s in Settings>Notifications>Snapchat   Make sure it’s enable for Lock Screen. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
hammond18
Explorer
In response to Chris_B

‎12-11-2021 06:26 PM

Just tried that all notifications are on, nothing has been touched, its since I switched to ee from bt. Thanks anyway.

0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to hammond18

‎12-11-2021 07:06 PM

@hammond18   It’s the device showing the notifications and has nothing to do with the network.   Try uninstalling the app and reinstalling it.   Also sign out of the account first. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.